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Fundamental attribution error

type: effect · origin: study · evidence: supported · themes: how we judge others

Claim assessed: We explain other people's behaviour by who they are, not by the situation they are in.

Published · how we work

In short

The fundamental attribution error is the tendency to put someone’s behaviour down to their character and to underestimate the situation they are in. The first experiment to show it, by Jones and Harris (1967), turned out differently from what the authors expected. Lee Ross (1977) gave it its name. The effect appears in many kinds of experiments, but not in everyone, it is weaker in East Asia, and a related idea about how we judge ourselves did not survive a meta-analysis.

What it says

The original experiment. Jones and Harris gave participants essays for or against Fidel Castro. Some were told the writer had chosen the position freely, others that it had been assigned by a debate coach. When the writer had chosen freely, it made sense for participants to think the essay showed what the writer believed. The surprise was that they drew the same conclusion, though more weakly, when they knew the position had been assigned. Gilbert and Malone (1995) note that the result replicated in many variants that ruled out simple explanations, for example that participants had misunderstood the instructions. We haven’t read the original and describe it from their account.

The name. Ross (1977) noticed that the same mistake explains why social psychology experiments are surprising: people underestimate how powerful a situation is. He called it the fundamental attribution error. Gilbert and Malone prefer the term correspondence bias: we infer a trait that “corresponds” to the behaviour.

The quiz game. Ross, Amabile and Steinmetz (1977) randomly split participants into those who asked questions and those who answered them. The questioners picked questions from their own knowledge, so the answerers often got them wrong. Observers still rated the questioners as more knowledgeable, although the role gave them an obvious advantage. The answerers reached the same conclusion. The error was larger for them and for the observers than for the questioners.

Why it happens. Gilbert and Malone describe four different causes that can produce the same result:

A recent replication. Nalipay (2017) repeated the first experiment with 145 students in the Philippines, using an essay on the reproductive health law, four months after it was passed. The difference came almost entirely from the position in the essay. Whether the writer had chosen it or not made no significant difference.

In a 2017 replication with 145 students, readers attributed to the writer of an essay for the law an attitude of 54.0 when the writer had chosen the position and 52.8 when it had been assigned. For an essay against the law, the scores were 33.3 and 31.5. The scale runs from 10 to 70, with its midpoint at 40. The assigned essay a replication of Jones and Harris (Nalipay, 2017) Attitude readers attributed to the writer, from 10 to 70 Essay for the law writer chose the position 54.0 position was assigned 52.8 Essay against the law writer chose the position 33.3 position was assigned 31.5 10 40 70 If the position was assigned, the essay should have said little about the writer. It counted almost as much as a chosen one.
Nalipay (2017), Table 1: mean estimates on a scale from 10 to 70, with 35 to 38 participants per group. The dotted line marks the midpoint of the scale.

Differences between people. Scopelliti et al. (2018) built a questionnaire that measures how prone someone is to this error and tested it in ten studies with more than 2,700 Americans recruited online. The tendency was stable in the same person after three weeks and was only weakly related to intelligence. Those most prone to it blamed people more for accidents, believed confessions obtained under pressure more readily, and took less account of how hard the job was when evaluating employees. When an investment fund’s performance was put in a table next to the market’s, even they stopped favouring the fund that had merely ridden a good market.

Example

A colleague is late for the third meeting in a row and someone says “he’s disorganised”. Maybe he is. But maybe his child has moved to a nursery on the other side of town, something nobody in the meeting room can see. The example is an illustration, not a study cited here.

How to apply it

The steps below are a practical way of applying it that we propose, based on the studies cited.

  1. Ask what you can’t see. The first cause Gilbert and Malone describe is that the situation simply isn’t visible. Before drawing a conclusion about someone, ask what pressures they might be under.
  2. Don’t use yourself as the yardstick. “I would never do that” is a poor estimate of what most people would do in that situation.
  3. Put off judgements when you’re busy. Correcting for the situation is the step that drops out first when your attention is elsewhere.
  4. Put the situation next to the result. When you evaluate someone by results, compare them with others who worked under the same conditions. In Scopelliti et al.’s study, a table with the market’s performance next to the fund’s helped precisely those most prone to the error.
  5. Don’t over-correct. If the person chose the situation themselves, the behaviour may well say something about them.

Limits and nuances

Sources

See also: Bystander effect, Confirmation bias, Curse of knowledge, Halo effect, Milgram experiment, Outcome bias, Stanford prison experiment